Thanks for shopping with WiWU
We are dedicated to providing quality products. WiWU warrants the Product against defects in materials and workmanship for a period one (1) year from the date of original purchase ("Warranty Period") when the Product is purchased through an authorized reseller.
When you purchased a WiWU product from a retail store or online shop, please work directly with the original place of purchase, We are working with our distributors or retailers to support them
If need further help, please contact us directly by sending us an email (hello@wiwu.com) with your product serial number and defective picture, we will respond you within 24 hours